For questions about products, order status, shipping, returns, exchanges, or refunds, contact us at:
- Email: support@hapgamhub.shop
- Phone: +1 305 887 8800
- Mailing address: 3458 Lakeshore Drive, Tallahassee, FL 32312, United States
- Website: https://www.hapgamhub.shop/
We normally respond within two business days. Messages received on weekends or U.S. public holidays may be handled beginning on the next business day.
Please include your order number, the email used at checkout, and a description of the issue. For damaged, incomplete, or incorrect items, include clear photos of the product, outer packaging, and shipping label.
Do not send returns to the mailing address above without prior authorization. Contact Customer Support first for authorization and the correct return destination.