Terms and Conditions

1. Acceptance

This website is operated by ENGINEERING CONSULTANTS, INC. OF AR under the HAPGAMHUB name. These Terms apply when customers visit the website, create an account, purchase products, or use related services.

By accessing or using the website, you agree to these Terms and the policies referenced on the site. If you do not agree, do not use the website.

### 2. Eligibility and Accounts

Customers must be old enough to enter into a contract in their jurisdiction or use the website under the supervision of a parent or legal guardian.

Customers must provide accurate, complete, and current information and safeguard their account credentials. Customers are responsible for activity through their accounts and should promptly report unauthorized use.

### 3. Products and Availability

We try to present product descriptions, images, colors, specifications, package contents, and prices accurately. Displays may vary, and typographical or technical errors may occur.

Products are subject to availability. To the extent permitted by law, we may correct errors, update information, limit quantities, or cancel orders affected by an obvious error. If payment was collected, we will refund the affected amount.

### 4. Pricing, Taxes, and Payment

Prices are stated in the currency shown on the website or at checkout. Applicable sales tax, GST/HST, shipping, duties, and import charges are displayed at checkout or handled under the Shipping Policy.

Customers represent that they are authorized to use the payment method provided and authorize us and our payment providers to collect the amount due.

An order-confirmation email acknowledges receipt and does not necessarily mean acceptance. An order is normally accepted when shipped.

### 5. Order Review

We may review, reject, or cancel an order to prevent fraud, comply with law, address inventory issues, or correct an obvious error. If a paid order is canceled, we will refund the canceled amount.

### 6. Shipping, Returns, and Refunds

Delivery dates are estimates. Charges, delays, tracking, and Canadian import costs are governed by the Shipping Policy. Cancellations, returns, exchanges, and refunds are governed by the Returns, Exchanges & Refunds Policy.

Nothing in these Terms excludes carrier liability or statutory consumer rights.

### 7. Prohibited Conduct

Customers may not:

- Use the website for unlawful or fraudulent purposes;
- Violate another person’s rights;
- Circumvent security or access systems without authorization;
- Upload malicious code or submit false information;
- Impersonate another person or organization;
- Use automated tools to copy content at scale or impair service; or
- Reuse website content commercially without permission.

8. Intellectual Property

Unless stated otherwise, website text, images, logos, graphics, layout, and other content belong to us or the applicable licensors and are protected by intellectual-property laws.

Content may be used only for personal, non-commercial shopping purposes. Third-party marks and product names belong to their respective owners.

### 9. Reviews and User Content

By submitting a review, image, or other content, you represent that you have the right to submit it and that it is truthful, lawful, non-infringing, and free of malicious code.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and edit that content as reasonably necessary to operate, display, promote, and improve the store.

### 10. Third-Party Services

The website may use or link to payment, analytics, advertising, logistics, social-media, or other third-party services. Their own terms and privacy policies apply. Except as required by law, we are not responsible for services we do not control.

### 11. Disclaimers

To the fullest extent permitted by law, the website and services are provided “as is” and “as available.” We do not promise uninterrupted, error-free, or completely secure operation or that a product will be suitable for a special purpose not disclosed to us.

This section does not exclude warranties that cannot legally be excluded or limit rights under applicable U.S. or Canadian consumer law.

### 12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages.

For a claim directly related to a purchase, our aggregate liability will not exceed the amount paid for the order giving rise to the claim. These limits do not apply to fraud, intentional misconduct, gross negligence, personal injury, or liability that cannot legally be limited.

### 13. Governing Law and Disputes

These Terms are governed by the U.S. law applicable at the operator’s true principal place of business, without taking away non-waivable consumer rights where the customer lives.

The parties should first try in good faith to resolve disputes through support@hapgamhub.shop. An unresolved claim may be brought before a court with lawful jurisdiction.

Before publication, legal counsel should insert the appropriate state law and court venue based on the operator’s actual principal place of business.

### 14. Changes

We may update these Terms. Material changes will be posted with a revised effective date. Additional notice or consent will be provided when required by law.

### 15. Contact

Questions about these Terms may be sent to:

support@hapgamhub.shop  
+1 305 887 8800  
3458 Lakeshore Drive, Tallahassee, FL 32312, United States